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Workshop: * Choose workshop July 18, 2019 Effective Business Writing Skills July 22, 2019 Essential Leadership Skills For Front Line Managers and Supervisors July 29, 2019 Time Management and Personal Effectiveness Skills July 30, 2019 MS Excel: Formulas and Functions Aug 5, 2019 Coaching and Counseling Skills: Having the Difficult and Crucial Conversations Aug 13, 2019 Core Communications Skills: Best Practice Interpersonal & Assertive Communication Skills Aug 19, 2019 Customer Service Skills & Excellence Aug 28, 2019 Developing Your Emotional Intelligence: The Key to Better and More Powerful Relationships Sept 6, 2019 Effective Presentation Skills: Delivering Presentations With Power, Persuasion and Impact Sept 9, 2019 Essential Leadership Skills For Front Line Managers and Supervisors Sept 11, 2019 MS Excel: Database Analysis & PivotTables Made Easy Sept 16, 2019 Project Management Skills For Non-Project Managers Sept 23, 2019 Influencing Without Authority: Achieving Results Regardless of Your Positional Power Oct 4, 2019 Strategic Planning & Goal Setting Oct 7, 2019 Time Management and Personal Effectiveness Skills Oct 16, 2019 Performance Management: Effective and Results Driven Performance Conversations Oct 21, 2019 Situational Adaptability — Being Mindful: Adapting the Approach to Match the Shifting Demands of Different Situations Oct 28, 2019 Creating Effective Teams and Teamwork: The Skills Driving High Performance Organizations Nov 4, 2019 Essential Leadership Skills For Front Line Managers and Supervisors Nov 12, 2019 Effective Business Writing Skills Nov 13, 2019 MS Excel: Formulas and Functions Nov 18, 2019 Core Communications Skills: Best Practice Interpersonal & Assertive Communication Skills Dec 2, 2019 Customer Service Skills & Excellence Dec 9, 2019 Effective Presentation Skills: Delivering Presentations With Power, Persuasion and Impact Dec 11, 2019 MS Excel: Database Analysis & PivotTables Made Easy Dec 16, 2019 Coaching and Counseling Skills: Having the Difficult and Crucial Conversations

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