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Workshop: * Choose workshop June 28-29, 2021 Essential Leadership Skills For Front Line Managers and Supervisors July 14-15, 2021 Coaching and Counseling Skills: Having the Difficult and Crucial Conversations July 19, 2021 Customer Service Skills & Excellence July 21-22, 2021 MS Excel: Database Analysis & PivotTables Made Easy July 27-28, 2021 Effective Business Writing Skills Aug 2-3, 2021 Core Communications Skills: Best Practice Interpersonal & Assertive Communication Skills Aug 9-10, 2021 How to Effectively Deliver Virtual Presentations With Power, Persuasion and Impact Aug 16, 2021 Influencing Without Authority: Achieving Results Regardless of Your Positional Power Aug 18-19, 2021 Microsoft Teams and OneDrive Aug 24-25, 2021 Expanding & Strengthening Your Emotional Intelligence: The Key to Better and More Powerful Relationships Aug 30-31, 2021 Essential Leadership Skills For Front Line Managers and Supervisors Sept 9-10 Effective Problem Solving and Decision Making: A Tool Box of Skills and Techniques Sept 14-15, 2021 MS Excel: Formulas and Functions Sept 20, 2021 Leading and Managing Through Change Sept 22-23, 2021 MS® Project Management and Tracking Sept 27, 2021 Time Management and Personal Effectiveness Skills Oct 4, 2021 Conflict Management and Resolution: How to Effectively Use Conflict to Achieve High Performance Oct 6-7, 2021 Integrating Microsoft Outlook and OneNote Creating an Effective Information Management System Oct 13-14, 2021 Project Management Skills For Non-Project Managers Oct 27-28, 2021 MS Excel: Database Analysis & PivotTables Made Easy

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