Areas of Expertise

Carroll-Keller Group Bochure

We are a total training resource in the critical areas of:

• Professional Skill Development
• Computer Training
• Consulting Services

By closely partnering with our clients, we provide customized solutions that directly address their specific needs, not our assumptions about those needs.

Professional Skill Development
(Sessions are offered in a variety of languages)

  • Executive Leadership Development
  • Leadership/Supervisory Skills
  • Teamwork/Team Building
  • Creating High Performance
  • Communications/Interpersonal Skills
  • Business Professionalism
  • Professional Image
  • Coaching and Counseling Skills
  • Executive Coaching
  • Mentor / Mentee Skills
  • Conflict Resolution / Management
  • Process Improvement
  • Workflow Design
  • Business Metrics
  • Project Management
  • Project Mgmt. for Non Project Mgrs.
  • Change Management
  • Creative Thinking
  • Critical Thinking
  • English as a Second Language
  • Command / Workspace Spanish
  • Goal Setting
  • Performance Management
  • Behavioral Interviewing
  • MBTI Assessment/Facilitation
  • Emotional Intelligence
  • Time Management and Personal Effectiveness
  • Stress Management
  • Decision Making
  • Problem Solving
  • Negotiating Skills
  • Meeting Management / Facilitation
  • Business and Technical Writing
  • Finance for Non-Financial
  • Strategic Planning
  • Influencing Without Authority
  • Customer Service Skills
  • Telephone Skills / Etiquette
  • Sales Training for Non Sales Professionals
  • Consultative Selling Skills
  • Competency Modeling
  • Behavioral / Communication Assessments
  • GED / Shop Math
  • Diversity / Cross Cultural
  • Sexual Harassment
  • Workplace Harassment / Violence
  • Train the Trainer Certification
  • Internal Trainer Skills / Techniques

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Computer Training
(Additional application training available on request)

  • Outlook
  • Word
  • Excel
  • Access
  • PowerPoint
  • Microsoft Project
  • Dr. Days (ask us)
  • Windows
  • One Note
  • One Driver
  • Visio
  • Publisher
  • Acrobat
  • Photoshop
  • Illustrator
  • Java
  • Flash
  • Dreamweaver

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Consulting Services

  • HR Fundamentals / Management
  • Human Resource Compliance
  • Human Resource Outsourcing
  • Instructional Design
  • Succession Planning
  • Employee Surveys
  • Ethics
  • Training Needs Assessment
  • Organizational Development
  • Best Practices / Benchmarking
  • Motivating / Retaining Employees
  • Compensation/Reward Systems
  • Cost Reduction (Payroll, Operations, etc.)
  • Change Management

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